An integrated view of the business and the adoption of mechanisms that improve decision-making, supported by relevant analyses, are essential to elevating business.
Successful companies need to have an integrated vision of their goals. This must occur in all departments so that they respect the guidelines outlined in each project, be it a deadline, defined cost, processes, etc.
A Project Management Office is essential to concentrate all the products and services offered by a company and to manage them strategically. Through it, it is possible to increase customer satisfaction by proposing the best solutions in search of the best results. The adoption of mechanisms to facilitate decision-making takes the company to a new level in the business world.
Case
IT Transformation into Multimarket
TGT and a multinational client embark on a major PMO and Change Management structuring and execution program
Scenario
The client, a Brazilian multinational company in the aeronautical segment with a global presence, needed to update its infrastructure and transform its IT services area, adopting new practices and tools. TGT’s work lasted 18 months and consisted of more than 60 projects, managed by 12 managers in five countries. We did 100% of the driving, from planning to implementation.
Approach
The initial stage included the establishment of an integrated program and the adoption of the TGT methodology to control the progress of projects and the finalization of deliverables. At the same time, training of the company’s team and coaching of PMO and change management practices were carried out. The program was structured and executed through work fronts, with routines for monitoring deadlines, risks, and progress.
Results
The main one was the creation of a robust PMO model for the company. Today, this model provides greater predictability and quality in project execution. The consequence was a high satisfaction of internal and external customers and the proposition of solutions to obtain better financial results. There was also the incorporation of mechanisms for decision-making based on the analysis of attributes that lead the company to achieve its strategic objectives.